Privacy Policy

Umbraphile ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or engage our services.

Given the nature of our business, we understand that discretion is not just a preference but a necessity. We treat your privacy with the seriousness it deserves.

1. Information We Collect

We collect only the information necessary to respond to your inquiries and provide our services. This may include:

• Your name
• Email address
• Phone number (if provided)
• Event date, location, type, and estimated guest count
• Service preferences and event details you share in your quote request

This information is collected when you voluntarily submit it through our quote request form.

We do not use tracking cookies, analytics cookies, or advertising cookies. Our site does not use cookies beyond what may be required for basic session functionality.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiries and quote requests
• To plan and coordinate the services you have booked
• To communicate with you about your event and booking details
• To fulfill our contractual obligations to you

We do not use your information for marketing purposes unless you have explicitly opted in to receive communications from us.

3. Information Sharing

We do not sell, rent, trade, or otherwise share your personal information or event details with third parties.

The limited exceptions to this are:

• Legal requirements: We may disclose information if required by law, court order, or governmental regulation.
• Service providers: Our quote form is processed through Formspree, a third-party form handling service. Information you submit through the form is transmitted through their servers. We recommend reviewing Formspree's Privacy Policy for details on their data handling practices.

We will never voluntarily disclose who our clients are, what events we have staffed, or any details about those events to any third party.

4. Event Confidentiality

• We do not disclose client identities to anyone outside of our organization.
• We do not share, discuss, or reveal the type of event, theme, or nature of any booking.
• We do not disclose guest lists, attendee information, or headcounts.
• We do not reveal event locations, dates, or venues.
• We do not share, post, or publish any photos, videos, or content from client events without explicit written consent from the client.
• All Umbraphile staff are bound by confidentiality as a condition of their engagement with us. Any breach of client confidentiality by staff is treated as a serious violation.

What happens at your event stays at your event. Period.

5. Data Retention

We retain your personal information and event details only for as long as is necessary to fulfill our business purposes, including:

• Responding to your inquiry
• Completing and following up on a booked event
• Maintaining records required for tax, legal, or insurance purposes

Once your information is no longer needed for these purposes, it is securely deleted.

You may request deletion of your personal information at any time by contacting us through our quote request form. We will process your request promptly, subject to any legal obligations that may require us to retain certain records.

6. Third-Party Services

Our website uses a limited number of third-party services:

• Formspree: Handles our quote request form submissions. Data you submit through the form is transmitted to and processed by Formspree's servers. See Formspree's Privacy Policy.
• Google Fonts: We use Google Fonts to serve typefaces on our website. When you load our site, your browser may connect to Google's servers to retrieve font files. Google may collect your IP address and browser information in this process. See Google's Privacy Policy.

We do not use analytics services, advertising networks, or social media tracking pixels on our website.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include limiting access to personal data to only those staff members who require it to perform their duties.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Children's Privacy

Our website and services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will take immediate steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, wish to request deletion of your data, or have any concerns about how your information is handled, please reach out to us through our quote request form.

Umbraphile — New England
This document is a draft and has not been reviewed by legal counsel. It is provided for informational purposes and should not be considered legal advice.